Pay Per Lead
Grow your business
We’re Not Just Chat Agents
Yes, they are. With our 24/7 live managed chat, never fear that you’ll lose a lead simply because you weren’t available to to start the conversation. Managed webchat means that our agents are always there to answer questions, put visitors at ease, and craft relationships.
As part of the managed chat services we provide, you will receive a transcription of each conversation. Each chat is transcribed and sent to you as soon as the chat ends. Additionally, you’ll receive monthly reports showing agent performance.
It’s super-simple to get started. Drop us a line on our contact form, send us an email, or chat with an agent. A live chat account manager will get back to you to learn all about your business and how our managed chat services can be most helpful to you. After training our agents, we’ll onboard them to your site, and viola! You’ve got sales agents on your site 24/7, managing live chats online, answering queries, building relationships, and pushing sales.
You can typically get managed chat service started within 24-48 hours after being in touch with a Chat with Humans account manager.
We pride ourselves on having one of the fastest response times on the market. Our response time is an averaged 45% faster than other managed live chat providers. In order to maintain a swift response time, each agent manages a very limited amount of sites during each shift. This allows us to manage live chats with quick and attentive responses.
At Chat with Humans we only charge you for webchats that provide a valid lead for a potential sale. There are no monthly fees, maximums, or minimums. And you don’t pay per chat, either! A visitor who expresses interest in your product or service and provides contact information is considered a valid lead, That is the only information you’ll be billed for as your total web chat costs.
By being human. By being real. By being helpful. By showing that they care about visitors.
Live chat services means that visitors aren’t forced to choose a topic from a pre-selected list that may not give perfect results. It means that visitors don’t receive auto-suggests about what a visitor might be thinking or feeling. It means that live chat agents congratulate visitors on upcoming events, help them navigate the website, and offer relevant discount codes. Managed live chat leads satisfied customers who can get their questions resolved. It means prospects converting. Real people add a personal touch to managed live chat meaning your customers feel more supported.
Tell us! Though our managed chat agents are experts at what they do, they are still very much human. (We don’t do bots at Chat with Humans.) And humans may not always be perfect. However, your feedback will ensure that our managed live chat support is as close to perfection as possible.
Our managed web chat service model was designed with you in mind. You can cancel your managed live chat service at any time. There are no contracts and no cancellation fees EVER.
24/7 live managed chat can smooth the road to a sale. You may choose to provide both webchat options with online chat agents, AND phone support to give all visitors their desired option. However, over 50% of web visitors prefer webchats over phone support. Remember that we are in a digital age, where online usage trumps offline usage options.
Having managed live chat service in place makes it easier for a prospect on your site to reach out, leads to quicker responses, and which gives you a greater chance of conversion.
Everything you can ask for in customer service — and then some more, all included in 24/7 live managed chat. Visitors on a website love knowing that there is someone available to answer their questions. Online chats create a feeling of authenticity and build loyalty, which leads visitors to not only complete a purchase, but also to become repeat consumers.
Yes, it certainly does! Our clients can testify to the sales increase they’ve seen with our managed chat service. Managed live chat support gives you an 82% edge for conversion. Often, all visitors need before completing their purchase is the answer to a simple question, assurance about a policy, or just someone to hold their hand. Managed live chat agents fill this role and help you get the deal.